The VA FOIA program is decentralized to ensure the correct VA Administration processes your request. The type of information or records you are seeking will determine where to send your request.
Please refrain from submitting a FOIA request for personal records. This could delay overall processing. If you are unsure which office contains the records you are requesting, please submit your request directly to the Public Access Link (PAL) and it will be directed to the appropriate office.
You must request personal records (C-files, medical records, DD214, etc.), from the appropriate administration or agency.
If you, or your authorized representative, are requesting your VA records (i.e., VA claims records, Military Medical Records, etc.), this is considered a Privacy Act request. To request records of this nature, your request must contain your original signature and your social security number.
Submit your request to:
VA Claims Intake Center
Department of Veterans Affairs
P.O. Box 4444
Janesville, WI 53547-4444
Regional Call Centers 1-800-827-1000
Fax: 844-531-7818
DID: 608-373-6690
If you or your authorized representative are requesting your medical records, you may submit your request via Blue button and receive access to your individual electronic medical records.
Submit FOIA Request via mail, email, fax, or Public Access Link:
Department of Veterans Affairs
Veterans Health Administration (105HIG)
810 Vermont Avenue, NW
Washington, DC 20420
Email: VHAFOIARequests@va.gov
Fax #: (202) 273-9387
FOIA Liaison Officer: Gregory Cason
Email: VHAFOIAHelp@va.gov
Phone: (833) 880-8500
If you or your authorized representative are requesting NCA records, you may submit your request to the NCA FOIA Officer or the address below. Some NCA records include construction and administration of VA cemeteries; furnishing of Government headstones or markers; administration of the Presidential Memorial Certificate Program; and issuance of grants to states for state Veterans’ cemeteries.
Department of Veterans Affairs
National Cemetery Administration (43D)
810 Vermont Ave, NW
Washington, DC 20420
Email: VACOVancaf@va.gov
FOIA Liaison Officer: Nikki Benns
Phone: (661) 565-6446
Records pertaining to veterans who have been discharged and have no remaining reserve commitment, veterans who have retired, or veterans who have died are available at the National Archives and Records Administration, National Personnel Records Center, Military Personnel Records (NPRC-MPR).
If you are requesting information pertaining to Subrogation for VA Billing or CHAMPVA, please review the Office of General Counsel (OGC) site to obtain the most recent information and forms.
To submit a FOIA Request your request must be in writing and submitted by letter, fax or email and contain the following:
If you are unsure of which office contains the records, you are requesting you may submit your request directly to vacofoiase@va.gov.
§ 1.561 Fees.
(a) General. VA will charge for processing requests under the FOIA, as
amended, and in accordance with this section. Requesters must pay fees by check or money order made payable to the Treasury of the United States.
Payment by credit card also may be acceptable; the requester should contact the FOIA Officer for instructions on credit card payments. Note that fees associated with requests from VA beneficiaries, applicants for VA benefits, or other individuals, for records retrievable by their names or individual identifiers processed under 38 U.S.C. 5701 (records associated with claims for benefits) and 5 U.S.C. 552a (the Privacy
Act), will be assessed fees in accordance with the applicable regulatory fee provisions relating to VA benefits and VA Privacy Act records.
3. Direct costs mean expenses that VA incurs in responding to a FOIA request; direct costs include searching for and duplicating (and in the case of commercial use requesters, reviewing)
records to respond to a FOIA request, the hourly wage of the employee
performing the work plus 16 percent of the hourly wage, and the cost of
operating duplication machinery. Direct costs do not include overhead expenses, such as the costs of space or heating and lighting of the facility where the records are kept.
Fee Categories:
Current Departmental fees:
Fee Waiver
Agencies may grant fee waivers if the requester successfully describes that the disclosure of information is in the public interest because it is likely to contribute significantly to the public understanding of the operations or activities of the government and is not primarily in the commercial interest of the requester.
Agencies may grant expedited process if the requester demonstrates a compelling need. A compelling need must be demonstrated in one of the two following ways:
Under the FOIA’s administrative appeal provision and the VA FOIA regulations, a requester has the right to appeal any adverse determination the VA makes on their FOIA request.
You may file an administrative appeal if:
Appeal Must be made in Writing
Any administrative appeal to a request must be made in writing within 90 days of any initial decision to deny a request. The letter of appeal should state clearly why the requester disagrees with the determination to withhold records. Both the front of the envelope and the appeal letter should contain the notation: “Freedom of Information Act Appeal”
The final VA decision will be made by the General Counsel or the Deputy General Counsel.
Where to Send the Request
Effective on September 19, 2011, the Department of Veterans Affairs will accept FOIA Appeals electronically. If you filed a FOIA request, you want to file an appeal, and your appeal does not involve the Office of the Inspector General (OIG), use the following Post Office address, fax or email address to file a FOIA appeal:
Department of Veterans Affairs
General Counsel (024)
810 Vermont Avenue, NW
Washington, DC 20420
Fax: (202) 273-6388
Email: ogcfoiaappeals@va.gov
If you filed a FOIA request with the Office of the Inspector General (OIG), and you want to file a FOIA appeal, use the following Post Office address, fax, or email address to file an OIG appeal:
Department of Veterans Affairs
Office of the Inspector General
Office of Counselor (50)
810 Vermont Avenue, NW
Washington, DC 20420
Fax: (202) 495-5859
Email: vaoigfoia-appeals@va.gov