Activate a card, report it lost or stolen, make a payment, view a statement, or request a credit limit increase.
There are 2 ways to register for online banking:
An EBN and 6-digit code are two unique numbers you can use to register for online banking. Your 6-digit code can also be used as your telephone access code to obtain your account information by phone.
If you want to get an EBN and 6-digit code, call the number on the back of your card.
You don't have to have an EBN and 6-digit code if you don't want them. You have the option to register for online banking with your SSN, card number and PIN, and there are alternative ways to access your account by phone.
If you need to set or change your credit card PIN, you can change it in online banking or the HSBC mobile app. Simply log on, select your credit card account, choose 'Manage Card', and then 'Create/Update PIN'.
The quickest and easiest way to request a credit limit increase is through online banking or the HSBC mobile app.
You can transfer a balance to your HSBC Credit Card by calling the number on the back of your card or you can chat with us.
From a non-HSBC checking or savings account:
Fill in your remittance stub and mail it along with your payment to:
HSBC Bank USA, N.A. PO Box 4657 Carol Stream, IL 60197-5255
Call the number on the back of your HSBC credit card.
Enroll in AutoPay:
Did you know that can pay your HSBC accounts automatically by enrolling in AutoPay? You’ll never miss a payment and you won’t have to log on, call us, or use a stamp.
How to enroll in HSBC AutoPay:
Interested in online banking? Learn more about online banking.
Call the phone number on the activation sticker attached to your card.
You can create or update your credit card PIN via online banking or the HSBC mobile app.
You can have up to 3 authorized users on your credit card account.
To add or remove an authorized user, log on to online banking and chat with us, or call the number on the back of your card.
If you designate an Authorized User, a credit card will be issued in that person’s name. You will be solely responsible for all charges and transactions made by the Authorized User, and the Authorized User will have no liability to HSBC Bank USA, N.A. for those charges and transactions.
FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.
All consumer HSBC Mastercard® Credit and Debit cards, issued by HSBC Bank USA, N.A. are compatible with Apple Pay, Google Pay, Samsung Pay and Garmin Pay.
Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2, and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch. For a list of compatible Apple Pay devices, see https://support.apple.com/km207105. Apple, the Apple logo, Apple Pay, Apple Watch, iPad, iPhone, Mac, Safari, and Touch ID are trademarks of Apple, Inc., registered in the U.S. and other countries. iPad Pro is a trademark of Apple Inc.
Google Pay is a trademark of Google LLC.
Samsung, Samsung Pay, Galaxy S7 and Samsung Knox are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned may be trademarks of their respective owners. Screen images are simulated; actual appearance may vary. Samsung Pay is available on select Samsung devices.
Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries. Available for supported cards from participating banks; contact your bank for more information. Only available at NFC-enabled terminals. View current supported country, payment network and issuing bank information at Garmin.com/GarminPay.
HSBC credit cards are issued by HSBC Bank USA, N.A.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. ©2024 Mastercard.
